Privacy Notice

R A J and P A Stone are the Owner of Trevince and all associated businesses. This privacy policy explains how we use any personal information we collect about you when you use our services.

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other Websites
  • Changes to our privacy policy
  • How to contact us

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you contact us or place an order for our goods and services. We also collect information when you voluntarily complete customer surveys, sign up for newsletters and provide feedback.
Website information is collected using cookies.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect information about you to process orders, manage your account, provide services to you and, if you agree, to contact you about other product and services we think may be of interest to you.
We use information collected from the website to personalise your repeat visits to our website.

R A J and P A Stone will not share your information with other companies unless required to do so to provide services you have requested, to provide compliance with vendor licensing, to enable the fulfilment of claims under warranty, or where required to do so by law.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

MARKETING

We would like to send you information about events, news and workshops, which may be of interest to you. If you have consented to receive marketing you may opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes please contact us on the details below or use the unsubscribe link in any marketing emails we send you.

THIRD PARTY

We share our information with companies owned by R A J & P A Stone only.  These companies are: Trevince Estate Ltd., Trevince Energy Ltd., and Trevince Retail Ltd.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information we hold about you. If you would like a copy of some, or all, of your personal information please email or write to us using the contact details below.

We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.

COOKIES

Cookies are text files that placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information please visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser to not accept cookies and the above websites will tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

OTHER WEBSITES

Our website contains links to other websites. This privacy policy only applies to this website so when you click on links to other websites you should read their own privacy policies.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24th May 2018.

HOW TO CONTACT US

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • By email: info@trevince.co.uk
  • Or write to us at: R A J and P A Stone, Trevince, Gwennap, Redruth, Cornwall, TR16 6BA.